Summary: By registering, browsing, or using the We4Nest App or related IRASOFT services, you acknowledge that you have read, understood, and consented to the collection, storage, and processing of your personal information as set forth in this Privacy Policy.
The mobile application We4Nest is owned and operated by Irasoft Systems LLP, registered in India under the “The Limited Liability Partnership Act, 2008 (LLP)”. The LLP owns and operates a proprietary application with respect to visitor and community management and accounting system, for residents in housing societies and also provides certain associated services ("Services").
This Privacy Policy ("Privacy Policy") sets out the privacy practices of the LLP with respect to the entire content of the App.
This document is published in accordance with the provisions of the Information Technology Act, 2000 and the rules made thereunder that require publishing the rules and regulations, privacy policy and terms of use on an online portal of the LLP. We request you to go through this Privacy Policy and Terms of Use the carefully before you decide to access this We4Nest App.
For the purposes of this Privacy Policy, the words "us", "we", and "our" refer to the LLP and all references to "you", "your" or "user", as applicable mean the person who accesses, uses and/or participates in the We4Nest App in any manner or capacity.
The protection and security of your personal information is our top priority and we have taken all necessary and reasonable measures to protect the confidentiality of the user information and its transmission through the internet.
By using our Services and the We4Nest App or by otherwise giving us your information, you agree to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) in the manner prescribed under this Privacy Policy and further signify your agreement to this Privacy Policy and the Terms of Use. If you do not agree to this Privacy Policy, do not subscribe to the Services, use the We4Nest App or give us any of your information.
1. COLLECTION OF INFORMATION
1.1 We may collect the following information from you, through your use of the We4Nest App or by joining the We4Nest community on social media We4Nest App, or which is provided to one of our marketing partners or through any engagement with We4Nest. We may collect and process personal information provided by you, including but not limited to:
information that you provide at the time of registration including any information that identifies or can be used to identify, contact or locate the user such as name, address, email address, bank details, and phone number.
any data that is automatically captured by the We4Nest App such as your mobile phone operating system every computer / mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer's Internet Protocol or "IP" address. When you request a page from any page within the We4Nest App, our online servers automatically recognize your domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the We4Nest App.
(hereinafter, collectively referred to as "Personal Information").
2. USE OF THE INFORMATION COLLECTED
2.1 Use of the Information for Services
The primary goal of the We4Nest in collecting the information is to provide you a platform for the purpose of providing the Services. The LLP may use the Personal Information provided by you in the following ways:
- To help provide you the Services;
- To observe, improve and administer the quality of Service;
- To analyze how the We4Nest App is used, diagnose technical problems;
- Remember the basic information provided by you for effective access;
- To confirm your identity in order to determine your eligibility to use the We4Nest App and avail the Services;
- To notify you about any changes to the We4Nest App;
- To enable the LLP to comply with its legal and regulatory obligations;
- For the purpose of sending administrative notices and Service-related alerts and similar communication, as detailed under this Privacy Policy, with a view to optimizing the efficiency of the We4Nest App;
Doing market research, troubleshooting, protection against error, project planning, fraud and other criminal activity; and To enforce the LLP’s Terms of Use.
2.2 Sale of Assets, Merger, Acquisition, Bankruptcy
Information collected from you may be transferred to a third party as a result of a sale or acquisition, merger or bankruptcy involving the LLP.
2.3 Cookies
Cookies are small portions of information saved by your browser onto your computer / mobile. Cookies are used to record various aspects of your visit and assist the LLP to provide you with uninterrupted service. Any information that is gathered by cookies or other web tracking technologies on the We4Nest App, and the use of the same is subject to the disclosures and options provided in the Cookies Policy.
3. SHARING OF INFORMATION
3.1 Consulting
The LLP may partner with another party to provide certain specific services if required. When you sign-up for such services, the LLP will share names, or other Personal Information that is necessary for the third party to provide these Services. The LLP’s contractual arrangements with such third parties restrict these parties from using personally identifiable information except for the explicit purpose of assisting in the provision of these Services.
3.2 Targeted Advertising
You expressly acknowledge and agree that we may also share or transfer your Personal Information to third-party service providers, for the limited purpose of allowing or permitting such third-party service providers, including Google, and other social media We4Nest Apps to display We4Nest advertisements and notifications on sites across the Internet, based on the information that is collected by We4Nest, to optimize and display advertisements based on your past preferences and visits on the We4Nest App as part of its Services.
3.3 Regulatory Disclosures
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, store, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, governmental requests or legal process; (ii) to protect the safety, rights, property or security of the LLP, our Services, the We4Nest App or any third party; (iii) to protect the safety of the public for any reason; (iv) to detect, prevent or otherwise address fraud, security or technical issues; and /or (v) to prevent or stop any activity we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Such disclosures may be carried out without notice to you.
3.4 Referrals
When you e-mail a service available on the We4Nest App to a friend, you and your friend's names, phone number and e-mail addresses are requested. Your email and your friends’ e-mail addresses will only be used for this purpose unless permission is otherwise granted.
3.5 Link to Third Party We4Nest Apps
This We4Nest App may contain links which may lead you to other We4Nest Apps. Please note that once you leave the LLP’s We4Nest App you will be subjected to the privacy policy of the other We4Nest App. The linked sites are not necessarily under the control of the LLP. Please be aware that the LLP is not responsible for the privacy practices of such other sites. The LLP encourages you to read the privacy policies of each and every We4Nest App that collects Personal Information. If you decide to access any of the third-party sites linked to the We4Nest App, you do this entirely at your own risk. Any links to any partner of the LLP should be the responsibility of the linking party, and the LLP will not be responsible for notification of any change in name or location of any information on the We4Nest App.
3.6 We may further disclose your Personal Information to such third parties to whom we have transferred our rights and duties under any agreement entered into with such third parties and may also disclose your Personal Information to any of our affiliates, subsidiaries or related entity.
4. SECURITY OF INFORMATION
4.1 The LLP has put in place appropriate methods and managerial procedures to safeguard and secure such Personal Information. The LLP only processes Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the user. The We4Nest App allows users access to their Personal Information and allows them to correct, amend or delete inaccurate information.
4.2 The LLP uses commercially reasonable precautions to preserve the integrity and security of your information against loss, theft, unauthorised access, disclosure, reproduction, use or amendment.
4.3 The information that is collected from you may be transferred to, stored and processed at any destination within India. By submitting information on the We4Nest App, you agree to this transfer, storing and / or processing. The LLP will take such steps as it considers reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.
4.4 In using the We4Nest App, you accept the inherent security implications of data transmission over the internet. Therefore, the use of the We4Nest App will be at your own risk and the LLP assumes no liability for any disclosure of information due to errors in transmission, unauthorised third-party access or other acts of third parties, or acts or omissions beyond its reasonable control and you agree not to hold the LLP responsible for any breach of security.
4.5 In the event the LLP becomes aware of any breach of the security of your information, it will promptly notify you and take appropriate action to the best of its ability to remedy such a breach.
5. EXCLUSION
5.1 This Privacy Policy does not apply to any information other than information collected by the LLP through the We4Nest App including such information collected in accordance with the clause on "Collection of Information" above. This Privacy Policy will not apply to any unsolicited information provided by you through this We4Nest App or through any other means. This includes, but is not limited to, information posted on any public areas of the We4Nest App. All such unsolicited information shall be deemed to be non-confidential and the LLP will be free to use, disclose such unsolicited information without limitation.
5.2 The LLP also protects your Personal Information off-line other than as specifically mentioned in this Privacy Policy. Access to your Personal Information is limited to employees, agents or partners and third parties, who the LLP reasonably believes will need that information to enable the LLP to provide Services to you. However, the LLP is not responsible for the confidentiality, security or distribution of your own Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties.
6. DATA RETENTION
The LLP shall not retain Personal Information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law. If you wish to cancel your account or request that the LLP no longer use your information to provide you Services, contact us through email at contact@irasoft.in. Even after your account is terminated, the LLP may retain your Personal Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account, investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reason.
7. RIGHT TO WITHDRAW CONSENT
The consent that you provide for the collection, use and disclosure of your Personal Information will remain valid until such time it is withdrawn by you in writing. If you withdraw your consent, the LLP will stop processing the relevant Personal Information except to the extent that the LLP has other grounds for processing such Personal Information under applicable laws. The LLP will respond to your request within a reasonable timeframe. You may withdraw your consent at any time by contacting the LLP or by using the functionalities of the We4Nest App.
8. RIGHT TO CORRECTION
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. The LLP relies on the users to disclose to it all relevant and accurate information and to inform the LLP of any changes. If you wish to make a request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to contact@irasoft.in.
9. ACCESS OUTSIDE INDIA
The LLP makes no representation that the We4Nest App is appropriate to be used or accessed outside India. This document is published in accordance with the provisions of the Information Technology Act, 2000 and the LLP is compliant with the laws of India. If any users use or access the We4Nest App from outside India, they do so at their own risk and are responsible for compliance with the laws of such jurisdiction and the LLP shall not have any responsibility for or liability arising from, such compliance with local laws. These Privacy Policy does not constitute, nor may it be used for or in connection with, any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation is not authorized or to any person to whom it is unlawful to promote or solicit.
10. NOTIFICATION OF CHANGES
From time to time, the LLP may update this Privacy Policy to reflect changes to its information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. If the LLP makes any material changes, it will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
11. OPT IN AND OPT OUT PROCEDURES
Upon registration, you may receive certain communication from the LLP and you may at any time choose to opt-out of receiving further communications from the LLP. To be completely removed from the LLP’s mailing list, you may contact us at contact@irasoft.in. If you are using an e-mail forwarding service or other similar service please make sure to include the correct e-mail address or addresses.
Email Id: contact@irasoft.in
12. GRIEVANCE OFFICER
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Email Id: contact@irasoft.in
13. ADDRESS FOR PRIVACY QUESTIONS
Should you have questions about this Privacy Policy or LLP’s information collection, use and disclosure practices, you may contact us at: contact@irasoft.in. We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of Personal Information about you. Except where required by law, the LLP cannot ensure a response to questions or comments regarding topics unrelated to this policy or LLP’s privacy practices.
Grievance Officer & Privacy Inquiries
In accordance with the Information Technology Act, 2000 and rules made thereunder, any queries, withdrawal of consent, data correction requests, or grievances should be directed to:
Entity: Irasoft Systems LLP
Office: RR North & South Towers, Sy.# 10/1, Nagenahalli Road, Kothanur Post, Bengaluru 560077, Karnataka, India
Email: contact@irasoft.in
Phone: +91 9353474730